Find and Hire Freelance Customer Service Experts

Browse 222,819 Customer Service Experts Online

Hire skilled Customer Service Freelancers on Guru and get work done on a flexible and secure platform.

Or
Post a Job - It's Free
  • 800,000

    Employers Worldwide

  • 1 Million

    Paid Invoices

  • $250 Million

    Paid to Freelancers

  • 99% Customer Satisfaction Rate

Top Customer Service Freelancing Services

  • View Service Offered By hardworker1989

    hardworker1989
    Member

    Houston, Texas, United States

    67,257/year ·
    • Customer Service
    • Customer Service Management
    • Customer Service Operations
    • Customer Service Representatives
    • Customer Support

    Customer Support & Service

    My name is Hex and I would like to be your Customer Service Representative. I have excellent command over English language so your Customers will not be having problems with respect to communication as all communication will be clear and easy and complete in information. If you have any problem or ambiguity, please do not hesitate to ask me at any point. I have also been working as a Virtual Assistant for a Resort Marketing Company based in New Zealand and I have been providing the owner with al... View more

  • View Service Offered By Dawn2429

    Dawn2429

    Henderson, Kentucky, United States

    21,526/year ·
    • Customer Service
    • Lead Generation
    • Sales
    • Telemarketing

    Customer Service

    I have been endorsed by 13 employers. I have references from employers who I worked for years not months. You can view them in my profile. I have strong ethical beliefs. I do my very best on each and every project. I enjoy being professional and respectful. If we treat others how we would want to be treated we will be treated fairly. My strength is I enjoy working with people. I truly show people I care and it proves to help open my expertise in many ways. I am a great listener. I find a need ... View more

  • View Service Offered By Jennyfer Samara Palma Romero

    Jennyfer Samara Palma Romero

    Sincelejo, Sucre, Colombia

    7,040/year ·
    • Customer Service
    • Communication Skills
    • Customer Satisfaction

    Customer Service Representative

    A focused professional with strong experience in customer service and proven ability to assist customers with well-informed selection of suitable products and services. Demonstrates exceptional communication skills and relationship building skills , and encourages team collaboration in order to achieve excellent customer satisfaction. View more

  • View Service Offered By Angie Schleicher

    Angie Schleicher

    Parma Heights, Ohio, United States

    7,860/year ·
    • Customer Service
    • Data Entry

    Data Entry, Customer Service, Tech Suppo

    I have an extensive background providing support services including research and verification service, data entry, transcription, and customer service. View more

  • View Service Offered By Horacio Castil

    Horacio Castil

    Columbus, Lima, Peru

    8,328/year ·
    • Customer Service
    • Campaign Planning
    • CRM
    • Csr
    • Email
    • Facebook
    • Likes
    • Live
    • Research
    • Sales

    Bilingual Customer Service and Sales Rep

    Hi there, My name is Horacio; I am Bilingual Customer Service & Sales Representative with more than six years working from home and at Call Centers. I''ve been working as a CSR for a long time, so that provides me with experience and proven skills when talking to people over the phone. I can multi-task and handle pressure all the time. Experience: - Email Support I have also experience in: - Appointment Setting Campaigns I am familiar using CRM systems like Other software and Email Suppor... View more

  • View Service Offered By Rhoderick Chan

    Rhoderick Chan

    Pasig, Metro Manila, Philippines

    148/year ·
    • Customer Service
    • Bpo
    • Communication Skills
    • English Language
    • Skill

    Customer Service Specialist

    I am well experienced in the field of customer service. I have worked as a call center agent for over 5 years and now as a Virtual Assitant, my English communication skill is excellent, and I always provide 100% dedication on the job, trustworthy, and someone who's willing to learn and open to feedback at all times. I am a hard-working individual and always willing to go the extra mile to finish the job with outstanding results. View more

  • View Service Offered By Kemardo Hynes

    Kemardo Hynes

    Manchester, JM, Manchester, Jamaica

    3,588/year ·
    • Customer Service
    • Analytics
    • Data Entry
    • Data Management
    • Environmental Consulting
    • Motivational Speaking
    • Performance Engineering
    • Design Process
    • Relationship Management
    • Research

    Customer Service/Data Entry Specialist

    I am known for being able to motivate and encourage my fellow colleagues to meet high-performance standards. I can work with others in a professional manner while attempting to achieve a common goal and would like to highlight my key strengths in areas such as customer service, research, and data entry. I am a sociable person who has a natural ability to talk to and building relationships with, people of all kinds. I also consider myself to be a personable professional whose strengths include em... View more

  • View Service Offered By Making_It_Happen!

    Making_It_Happen!

    Escondido, California, United States

    3,806/year ·
    • Customer Service
    • Cold Calling
    • Data Verification
    • Management
    • Research
    • Sales
    • Sales Management
    • Telemarketing

    Customer Service

    Making It Happen!, is a great resource for professional, results-oriented, customer service and tele-services built on integrity. We provide over 20 years of comprehensive knowledge and experience with numerous offerings. The MIH! mission is service first with a passion for providing excellence!
    View more

  • View Service Offered By Deal Closer 972-325-8967

    Deal Closer 972-325-8967

    Tyler, Texas, United States

    3,448/year ·
    • Customer Service
    • Client Development
    • Cold Calling
    • Management
    • Sales
    • Telemarketing

    Customer Service

    Considered a true phone sales pro. With over 20 years sales experience, of which the last 12 have been telesales, I have demonstrated abilities consistently proving to be record setting top producer. In phone rooms as large as 200 telereps (West Communications) I have been the top producer. I set a national record at Dial-America for the most sales ever in a 4 hour shift (over 2000 telereps in 13 locations). These results are due to performing with the highest volume of calls and bes... View more

  • View Service Offered By Kemunto Agwata

    Kemunto Agwata

    Nairobi, Nairobi, Kenya

    1,425/year ·
    • Customer Service
    • Computer Engineer
    • Email
    • Management
    • Management Information Systems (MIS)
    • Phone Support
    • Sales

    Customer Service

    -Answer incoming calls and respond to customer's emails. -Management and resolve customer complaints. -Sell products and place customer orders in the computer system. -Identify and escalate issues to supervisors. -Provide product and service information to customers. View more

  • View Service Offered By WendyM

    WendyM

    BULACAN, Bulacan, Philippines

    1,264/year ·
    • Customer Service
    • Help Desk
    • Insurance
    • Sales
    • Sales Representative

    Customer Service Rep

    Home and Auto Sales Agent | Statefarm Insurance Agency January 2014 - January 2015 - Sell various types of insurance to business and individuals on behalf of the insurance company. -Explain insurance policy to policyholders. -Help clients select coverage that is well suited for them. -Collect policy premiums. View more

  • View Service Offered By Noor aldeen kato

    Noor aldeen kato

    Amman, Amman, Jordan

    • Customer Service

    Customer service representative

    I have experience in customer care service. I have worked for many companies such as Landmark Group and JollyChic as a CSR. Active all week, able to work 24/7. Happy to help. View more

  • View Service Offered By Dee Sanchez

    Dee Sanchez

    St Petersburg, Florida, United States

    • Customer Service
    • Csr
    • Insurance Consulting
    • Management

    Customer Service Representative

    Customer Service Representative CSR 440 lisence in the state of Florida since 2005. I had work with several management systems and I have really good computer skills. View more

  • View Service Offered By Muhammad Asaad Ghaffar

    Muhammad Asaad Ghaffar

    Lahore, Punjab, Pakistan

    • Customer Service
    • Call Center Management
    • Chat Support
    • Email
    • Email Support
    • Phone Support
    • Telemarketing
    • Telesales
    • Call Center Administration
    • Customer Retention

    Customer Support

    I have seven year experience in call center that includes customer support, chat support, email support and tele-sales, I have worked with multi-national companies including Keeptruckin : Where I booked demos on outbound calls and emails. PizzaPizza : Where I worked as order taker and provide customer support. Comcast/Spectrum : Where I worked as customer support representative and used upsell on customer service calls. View more

  • View Service Offered By Hannah Holdbrooks

    Hannah Holdbrooks

    Smyrna, Georgia, United States

    • Customer Service
    • Accounts Payable
    • Accounts Receivable
    • Administrative Assistant
    • Clerical Skills
    • Customer Care
    • Customer Research
    • Customer Service Training
    • Customer Support

    Customer Service Representative

    Patient customer service representative seeking employment from home. Proficient in remote services, Microsoft works, and internet surfing. Hard-working, career minded, and very reliable. I'm a very organized person- at my home office and in life! View more

  • View Service Offered By Jake Obligacion

    Jake Obligacion

    Taguig, Metro Manila, Philippines

    • Customer Service
    • Csr
    • Customer Satisfaction
    • Customer Service Representatives
    • Data Entry
    • Data Management
    • Inbound Marketing
    • Loyalty Program
    • Selling
    • Store Design

    customer service representative

    has 1 year experience of inbound CSR duties with a Canadian TELCO company Telus. It included inbound up selling, data entry, loyalty and retention, helping with minor technical issues, collaborating with on site technicians and store dealers for new signups and those being hooked up already. All in all, providing customer satisfaction with each of their concern. View more

  • View Service Offered By Roudy Lapointe

    Roudy Lapointe

    Santiago, Distrito Nacional, Dominican Republic

    • Customer Service
    • App Development
    • Communication Skills
    • English Language
    • French Translation
    • Leadership
    • Microsoft
    • Phone Support
    • Quality Assurance (QA)
    • Writing

    Customer Service Representative

    Customer Service Representative with over 10 years of experience in a call center setting, including Sales, Retention, Tech Support, Appointment Setter and Customer Care. Familiar with major customer care software, conflict resolution, and possess a positive attitude. Aiming to use my proven skills to effectively fill the Customer Service role in your company. Skills: I look forward to hearing from you. View more

  • View Service Offered By Patricia Samir

    Patricia Samir

    Cairo, Al Qahirah, Egypt

    • Customer Service
    • Csr
    • French Language
    • Skype

    Customer Service Representative

    Graduate from Ecole des Religieuses Franciscaines 2008, Then studied at Ain Shams University, Faculté des lettres -French section. Worked at IBM Egypt (CSR Skype project) handling mails. Then Rogers Project (CSR ) Solving technicals problems via Phone. View more

  • View Service Offered By Carmen Ros

    Carmen Ros

    Meliana, Comunidad Valenciana, Spain

    • Customer Service
    • Catalan Language
    • Csr
    • Customer Satisfaction
    • English Language
    • Spanish

    Customer Service Representative

    Trilingual CSR English, Spanish, Catalan speaker, with 10 years of experience carrying out activities designed to enhance the level of customer satisfaction. I answer the phone, keep calm and do not make promises I can't keep. Listen to the customers and deal with complaints with attention and being helpfull. I am always helpful, courteous, and knowledgeable. Computer savvy. View more

  • View Service Offered By Erick Cerda Osorio

    Erick Cerda Osorio

    Niquinohomo, Masaya, Nicaragua

    • Customer Service
    • Csr
    • Customer Service Representatives
    • Data Entry
    • Data Management
    • Helpdesk
    • Likes
    • Payment Gateway Integration
    • Translation

    Customer Service Representative

    As CSR I am able to performance a variety of task like. Help people to find a products on websites, Provide tech suport, Data entry, Place orders on line, Get payments over the phone View more

  • View Service Offered By Monina Marvida

    Monina Marvida

    Bulacan, Central Luzon, Philippines

    • Customer Service
    • Appointment Scheduling
    • Appointment Setting
    • Call Center
    • Customer Support
    • Email
    • Outbound
    • Sales
    • Training

    Customer Service Representative

    I believe that my training, experiences and additional qualification as a Customer Service Representative, Outbound/Inbound Sales Agent, Project Coordinator, Removals and Customer Support Coordinator and Home Based Online Teacher , my experience coupled with my qualifications will make me an asset to your company. View more

  • View Service Offered By Darlene Tanilon

    Darlene Tanilon

    Bacolod City, Negros Occidental, Philippines

    • Customer Service
    • Customer Service Representatives
    • Data Encoding
    • Translation
    • Typing

    Customer service representative

    Customer service representative is someone who gives service to the customer depending on their needs and wants. As an CSR you always make sure that you give the right service to the customer and you satisfied them with your service. Whatever the performance of the CSR it is a factor that reflects to the company that he is working. View more

  • View Service Offered By constructingminds

    constructingminds

    Kolkata, West Bengal, India

    • Customer Service
    • Customer Support
    • Customer Service Representatives

    Customer support Representative

    Being a customer support I can handle all the queries related to the customer. The quality of service is what I value the most in any circumstances. View more

  • View Service Offered By MAHADEVAN SOMANATHAN

    MAHADEVAN SOMANATHAN

    Abu Dhabi, Abu Dhabi, United Arab Emirates

    • Customer Service
    • Customer Satisfaction
    • Sales & Marketing

    Customer Service Representative

    I am a Customer service representative who have 7+ years experience in the same field.I am genuinely excited to help customers. As a Customer service representatives i always put myself in the customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and as a CSR, i can gather that for you.My goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. View more

  • View Service Offered By Syed Zuhaib Zahoor

    Syed Zuhaib Zahoor

    Srinagar, Jammu and Kashmir, India

    • Customer Service
    • CRM
    • Customer Satisfaction
    • Information Technology
    • LogMeIn
    • SugarCRM
    • Zendesk

    Customer Service Representative

    An experienced customer service representative with more than 5 years of experience in customer service, support, customer satisfaction and retention. Ver well versed with the new technology. Well experienced in the the softwares like LogMeIn, GoToAssist, Zendesk, sugar CRM, Office Suite and many others. View more

  • View Service Offered By Jasmin Estinozo

    Jasmin Estinozo

    Quezon City, Quezon City, Philippines

    • Customer Service
    • Billing
    • Email
    • Technical
    • Troubleshooting
    • Visual Basic

    Customer Service Representative

    provide customer support through email and chat explain billing and company policies basic technical troubleshooting online payment set up a payment plan resolve customer complaints View more

  • View Service Offered By damian oneal nembhard

    damian oneal nembhard

    Portmore, Saint Catherine, Jamaica

    • Customer Service
    • Csr

    Customer Service Representative

    My Name is Damian Nembhard a Customer Service Representative with over 3 years experience ,who have worked for at least 2 two of the best Call Centres in Jamaica ie. Fullgram Solution and ACS Group. I have worked with various accounts for clients such as Digicel (Sales), Lime (Csr & Tsr), Target.com (Csr), Amazon Kindle (Csr), Medical Alert (Sales) and Medi-Gap (Sales). My Strenghts are rapport building, the ability to control calls, good persuasive skills, keen on details and allways willing ... View more

  • View Service Offered By Ange D

    Ange D

    Manila, Metro Manila, Philippines

    • Customer Service
    • Communication Skills
    • Email
    • French Translation
    • Marketing
    • Monitoring

    French /Customer Service Representative

    Handle customer inquiries via chat/email/phone FRENCH AND ENGLISH CSR View more

See All Customer Service Freelancing Services

View All

Hire the Best Customer Service Expert

A customer service expert provides product information and details, and manages queries and complaints of users. Their goal is to manage expectations, deliver a positive customer experience and boost customer relationships.

Experienced customer service experts are experienced in answering queries, providing solutions and resolving issues. The expert can also be responsible for generating sales leads and identifying customer needs to achieve satisfaction.

Need for Customer Service Providers

Customers seek the help of customer service whenever they have any questions, suggestions or complaints about a company or its products/services. Your customers expect to get specific and useful information. The specialist can through phone calls and emails, offer troubleshooting information, assess customer needs and information, and provide a wide range of relevant information.

What a Customer Service Professional Does?

A freelance customer service professional can provide a wide range of services. They are responsible for providing quality customer service through different modes including telephone, email and/or live chat. It is important that the service is provided in a timely manner. They analyze customer complaints and provide resolutions.

The freelancer keeps track of proposed resolutions and maintains regular follow ups. They prepare documents and generate reports. The expert develops product/service knowledge and keeps up-to-date with the latest changes. They communicate customer feedback to the relevant team to improve customer experience.

Finding the Perfect Freelancer

When looking for the right freelance customer service provider, it is recommended to hire expert freelancers having the following skills and qualities:

  • Basic computer skills including MS Office suite and the ability to learn proprietary computer software.

  • Familiar with customer relationship management (CRM) systems and best practices.

  • In-depth knowledge of the product/service being offered.

  • Ability to clearly describe the product/service’s features and functions clearly.

  • Empathetic skills and a strong passion for helping customers.

  • Excellent written and verbal communication skills and interpersonal skills.

  • Ability to effectively respond to customer inquiries, requests and complaints in a timely and professional manner.

  • Exceptional organizational skills.

  • Proficient in telephone, email and chat etiquette.

  • Self-motivated, an eye for detail and the ability to multitask.

  • A logical way of thinking to provide answers and resolve different types of issues.

  • Capable of prioritizing tasks and completing them on time.

The right customer service experts have excellent collaborative skills and can work as part of a team while being excellent problem solvers.

Guru Tip:

Manage payments easily on Guru. Pay using eCheck or wire transfer to get a 100% cashback on the handling fee.

Find and hire talented Customer Service Freelancers on Guru- top freelance website. Post a job for free.

 

It's Easy to Get Work Done on Guru

  • Post a Job

    Create your free job posting and start receiving Quotes within hours.

  • Hire Freelancers

    Compare the Quotes you receive and hire the best freelance professionals for the job.

  • Get Work Done

    Decide on how and when payments will be made and use WorkRooms to collaborate, communicate and track work.

  • Make Secure Payments

    Choose from multiple payment methods with SafePay payment protection.

See How Guru Works

Browse More on Guru

By Location

Find Freelancers

By Skill

Find Freelancers